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Australian Technical Manuals


David Cross, Principal Consultant - Technical Documentation & Training

Tenders/ Tasks Completed:

  • Water Infrastructure Group, including the following projects:
    • Tender documentation and plans in response to Unitywater’s RFT to Design, Build, Operate and Maintain the Redcliffe Sewage Treatment Plant.
    • Develop and standardize Standard Operating Procedures for a range of water and sewage treatment facilities.
  • Yarra Trams – a range of projects including:
    • Development of the Rollingstock Engineering Procedures Manual.
    • Development of a Technical Maintenance Plan for automatic points.
    • Review existing material and document an Asset Management System across the Infrastructure, Rollingstock and ICT businesses.
  • Goulburn Valley Water – review of internal standards and templates for use by suppliers and construction contractors
  • Swire Cold Storage – revise and produce Operators Manual for freezer cranes; and conduct Crane Operator and Maintainer training courses at facilities in Melbourne and Sydney.
  • KnowledgeDOC – a range of projects including:
    • Development of tender response documentation for Programmed Facilities Management to provide facilities management services for Northern Metropolitan Adelaide for the SA Department of Planning, Transport and Infrastructure.
    • Review and development of technical standards for Deakin University’s Audio Visual Network Division, using AuthorIT knowledge management system.
    • Development of HR and HSE procedures for Toxfree Waste
    • Alliance agreement documentation for Nextgen, a Telstra joint venture with Visionstream.
  • Downer EDI Rail – development of training modules for maintenance personnel of the new Waratah Trains at the Auburn Maintenance Facility, Sydney.
  • Industrial Conveying (Aust) Pty Ltd – a range of projects including:
    • Operations and Maintenance Manuals for materials handling systems at the Commonwealth’s Mulwala Redevelopment Project.
    • Operations and Maintenance Manuals for materials handling systems at George Weston Foods Smallgoods facility at Castlemaine.
    • Operations and Maintenance Manuals for materials handling systems at Murray-Goulburn Cheese facility at Cobram.
    • Operations and Maintenance Manuals for a Tub Filling System at Cadbury’s Scoresby confectionary facility.
    • Operations and Maintenance Manuals for Parcel Sortation System at Australian air Express (AaE) Domestic Freight Processing Centres in Sydney and Melbourne.
    • Operations and Maintenance Manuals for Conveying System at AaE’s Domestic Freight Processing Centre in Brisbane.
  • Australia Post – Extraction, reformatting and production of existing Operations and Maintenance Manuals for their Tray Management System at the Dandenong Letter Centre.
  • Mars Snackfood – Scoresby Packaging Line Upgrade Conveying System Operations and Maintenance Manual.
  • GHD Pty Ltd – a range of documentation for a variety of projects, including:
    • Mulwala Redevopment Project – review of vendor documentation for GHD as the Commonwealth’s Representative
    • Tarago Water Scheme Upgrade – Operations and Maintenance Manuals for four sites.
    • Western Corridor Recycled Water Pipeline (Eastern Pipeline Alliance) Maintenance and Operations Manuals, and Performance Testing Manuals.
    • National Emergency Risk Assessment Guidelines (NERAG) Project Steering Committee – review, edit and formatting of the Draft Guidelines.
    • Goulburn-Campaspe Link Pipeline – Eppalock-Sandhurst Booster Pump Station\ Operations and Maintenance Manual.
    • Lower Murray Water – Strategic Asset Management Review of the business, including conducting workshops with key personnel.
    • Melbourne Airport – Standby Power Generation Operations Manual.
    • Water Corporation (WA) – Development of a Safety and Operations Manual, spanning separate volumes for the chlorine, aluminium sulphate and sodium hydroxide facilities at the Jandakot Groundwater Treatment Plant.
    • Australian air Express – development of Request for Proposal (RFP) for their proposed Domestic Freight Processing Centres.
    • Machine Books for Voest-Alpine’s Stackers, Shiploaders and Reclaimer at the Dampier Port Upgrade, WA.
    • CSR Pioneer Sugar Mill Cogeneration project – Operators Manual.
  • MACE Consulting Group Pty Ltd – a range of documentation and training packages for a variety of projects, including:
    • Development of Maintenance and Driver Manuals of the Melbourne X’Trapolis suburban train for Melbourne Alstom Transport Ltd.
    • Maintenance and Operations Manual for Kempe International’s Aluminium Anode Conveyor System for Hindalco, India.
    • Safe Operating Procedures (SOP) for Kempe International’s Dross Recovery Plant for KAAL at Point Henry, Geelong.
    • Operation and Maintenance Manuals for Australia Post’s Parcel Sorting and Handling System equipment.
    • Operator and Technicians training courses development and delivery to Australia Post’s personnel for their Parcel Sorting and Handling System.
    • Training Manuals for Voest-Alpine’s two Stackers and Overland Conveyor at Mt Arthur North Coal Mine, NSW.
  • Transfield Maintenance Engineering Services:
    • Operation and Maintenance Manuals for Transurban CityLink, in addition to editing responsibilities of a team of Technical Writers.
    • Operation and Maintenance Manuals for Hobart Water Pumping Stations and Reticulation System.

Key Achievements:

  • Timely delivery of projects and within budget.
  • Client satisfaction, resulting in many subsequent projects.
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